Geolocation

I am not correctly geolocated, what can I do?

If you are not correctly geolocated, you may have chosen not being geolocated when you installed the application. The first time the application requires it, it should ask if you want to be geolocated. Once you select an option, the option does not appear again unless you restore the device or uninstall and re-install the application.

How to check if geolocation is enabled on your device ?

To check if geolocation is enabled for the application installed on your Android device, follow these steps:

1. Press and hold the application icon on your home screen.
2. Open "Website settings" .
3. If the "Location" box is checked, uncheck and then re-check it. If the box is not checked, check it.
4. Fully close the application.
5. Open the application again.

Another workflow to check if geolocation is enabled for the application installed on your mobile device can be used:

1. Open "Settings" .
2. Select "Location" (you possibly need to select "Privacy and Safety" first).
3. If the "Access to my location" box is checked, uncheck and then re-check it. If the box is not checked, check it. Verify that geolocation is configured the way you want (you possibly need to select "Location data" first).
4. Fully close the application.
5. Open the application again.

To check if geolocation is enabled for the application installed on your desktop device, follow these steps:

1. Launch the application.
2. Open "Application settings" .
3. Select "About the application".
4. If the "Location" box is checked, uncheck and then re-check it. If the box is not checked, check it.
5. Fully close the application.
6. Open the application again.

Note

The accuracy of the geolocation depends on many factors. Devices might use Wi-Fi, Bluetooth, GPS or cellular location to determine your location based on their availability. Moreover, vendor-specific location services based on crowd-sourced Wi-Fi hotspots and cellular towers can be used to determine the approximate location of your device.

I don't want to be geolocated anymore, what can I do?

Geolocation can be easily enabled or disabled by yourself. You can manage it directly from the browser or the system settings screen if the application has been installed.

How to disable geolocation on your device ?

To disable geolocation for the application installed on your mobile device, follow these steps:

1. Press and hold the application icon on your home screen.
2. Open "Website settings" .
3. Uncheck the "Location" box.
4. Fully close the application.
5. Open the application again.

Another workflow to disable geolocation for the application installed on your mobile device can be used:

1. Open "Settings" .
2. Select "Location" (you possibly need to select "Privacy and Safety" first).
3. Uncheck the "Access to my location" box (you possibly need to select "Location data" first).
4. Fully close the application.
5. Open the application again.

To disable geolocation for the application installed on your desktop device, follow these steps:

1. Launch the application.
2. Open "Application settings" .
3. Select "About the application".
4. Uncheck the "Location" box.
5. Fully close the application.
6. Open the application again.